Terms of Service

Agreement to Terms

By accessing or using the services of HomeCraft Repair Co, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services or website.

Services Description

HomeCraft Repair Co provides residential door and window repair services. Our services include but are not limited to door repair, window repair, lock and hardware replacement, and screen and weather seal repair. Specific service offerings may vary based on availability and location.

Service Requests and Appointments

When you request a service:

• You agree to provide accurate and complete information about your repair needs
• Service appointments are scheduled based on availability
• We will make reasonable efforts to arrive within the scheduled time window
• You must provide safe and reasonable access to the repair location
• You are responsible for securing pets and removing obstacles that may interfere with service

Estimates and Pricing

Service estimates are provided based on the information available at the time of assessment. Estimates are not final quotes. If additional work is needed beyond the initial estimate, we will inform you before proceeding. You have the right to decline additional work. Final pricing may differ from the initial estimate if unforeseen issues are discovered during the repair process.

Payment Terms

Payment is due upon completion of service unless other arrangements have been made in writing. We accept various payment methods. By using our services, you agree to pay all charges incurred. In the event of non-payment, we reserve the right to pursue collection through appropriate legal means. You may be responsible for collection costs, including reasonable attorney fees.

Cancellations and Rescheduling

If you need to cancel or reschedule an appointment, please contact us as soon as possible. Cancellations made with less than 24 hours notice may be subject to a cancellation fee. We reserve the right to cancel or reschedule appointments due to weather, emergencies, or other unforeseen circumstances.

Warranty and Guarantees

We stand behind our workmanship. Warranty terms for repairs and installed parts will be discussed with you before service begins. Warranties may vary depending on the type of repair and materials used. Warranty coverage does not include damage caused by misuse, accidents, or normal wear and tear after repair. To maintain warranty coverage, follow any care instructions provided by our technicians.

Limitation of Liability

HomeCraft Repair Co's liability is limited to the cost of services provided. We are not liable for indirect, incidental, or consequential damages. We are not responsible for pre-existing conditions, damage caused by customer negligence, or issues unrelated to the services we performed. Our total liability shall not exceed the amount paid for the specific service in question.

Property Access and Safety

By requesting our services, you grant us permission to access the areas of your property necessary to complete the requested repairs. You are responsible for:

• Ensuring the work area is accessible
• Notifying us of any safety hazards
• Securing pets during service
• Removing fragile or valuable items from the work area

Intellectual Property

All content on the HomeCraft Repair Co website, including text, graphics, logos, and images, is the property of HomeCraft Repair Co and is protected by copyright and trademark laws. You may not use, copy, or distribute our content without written permission.

User Conduct

When using our website or services, you agree not to:

• Provide false or misleading information
• Engage in abusive or threatening behavior toward our staff
• Interfere with the proper functioning of our website
• Attempt to gain unauthorized access to our systems
• Use our services for any illegal purpose

Dispute Resolution

If you have a concern or dispute regarding our services, we encourage you to contact us directly so we can work toward a resolution. We are committed to addressing customer concerns fairly and promptly. If we cannot resolve a dispute through direct communication, you agree that any disputes shall be resolved through the appropriate courts in Delaware.

Indemnification

You agree to indemnify and hold harmless HomeCraft Repair Co, its employees, and contractors from any claims, damages, or expenses arising from your violation of these Terms of Service or your use of our services.

Governing Law

These Terms of Service are governed by the laws of the State of Delaware and the United States of America. Any legal action related to these terms or our services must be brought in the appropriate courts of Delaware.

Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

Contact Information

If you have questions about these Terms of Service, please contact us at service@homecraftrepairco.site or call +1-302-329-3920.